Phone cards are very easy to use, it’s just like making a standard phone call. The only difference
is that there are a couple extra steps.

First you must dial one of the special access numbers for your phone card. Then you enter
your pin number that is provided to by the online retailer. The final step is to dial your
destination number.

But there are a few things that you need to keep an eye to when using prepaid phone card.

Quality considerations
The quality of phone cards varies from card to card and even from month to month. The line
quality may vary by country and by time. When considering purchasing multiple cards we suggest
that you try a small denomination one to begin with and if you are happy with the quality then
purchase more.

Maintenance charges
Phone cards may have a daily maintenance charge. You should check the product details before ordering.

Payphone surcharges
Some payphone providers has a surcharge for using pre-paid cards. Usually this is done by either an upfront
surcharge or a price/min surcharge. If you plan to dial from pay phones please check this before you purchase
your card.

Minute billing
Billing increments can be by the minute or every 2, 3 and 5 minutes. Every phone cards is different, so check
all the information on what is the smallest unit of time you are charged for.

Expiry date
Majority of the phone cards expire a certain number of months after first use. Typically this is between
3 or 6 months for most phone cards.

Mobile charges
Call rates to call mobiles are different to those for calling a land line in the same country. Mobile rate tend
to be a bit higher than calling a landline.

Free calls
Several phone card suppliers give an extra 10% worth of calls for card with a value over $50.

Local access
If you call a phone card 1800 access number they will charge a surcharge of about 9 up to 20c/min for
using the 1800 number. Mobile phones, hotel phones and pay phones generally charge for calls to 1800 phone numbers.

When using a local access number you are charged for a local call by your phone service provider. This is
separate to the charges made to your phone card.

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